Gaming on OpenPH is meant to be fun — a form of entertainment, not a way to earn income or escape problems. We take responsible gaming seriously and provide every Filipino player with the tools and information needed to stay in control.
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At OpenPH, we believe that online gaming — whether it's cricket betting, live table games, Fortune Gems, or sports wagering — is a form of entertainment. Like going to the movies or eating out in BGC, it's something you do for enjoyment, with money you can afford to spend. The moment it stops being fun, something has gone wrong.
Responsible gaming is not just a legal checkbox for OpenPH. It's a genuine commitment to every Filipino player on our platform. We know that for most players, gaming is a casual hobby. But we also know that for some, it can become a problem — and we want to make sure you have every resource available to stay in control before that happens.
This page explains what responsible gaming means on OpenPH, the tools we provide, the warning signs to watch out for, and where to get help if you or someone you know needs it. Please read it carefully — it could make a real difference.
Under Philippine gaming regulations and PAGCOR compliance standards, online gaming is strictly restricted to individuals who are 21 years of age or older. This is not a guideline — it is a hard legal requirement, and OpenPH enforces it without exception.
Here's how OpenPH enforces the 21+ rule:
OpenPH also encourages parents and guardians to use parental control software to prevent minors from accessing online gaming sites. Tools like parental controls built into Android and iOS devices, as well as router-level content filtering, can help keep younger family members safe.
Problem gambling can affect anyone — regardless of age, income, or background. It often develops gradually, and many players don't realize there's an issue until it has already caused significant harm. OpenPH wants you to recognize the warning signs early.
Ask yourself honestly: do any of the following apply to you?
If you answer "yes" to 3 or more of these, consider reaching out for support.
Self-exclusion is one of the most powerful responsible gaming tools available. It allows you to voluntarily block yourself from accessing the OpenPH platform for a set period — or permanently. OpenPH takes self-exclusion requests seriously and processes them promptly.
Go to your account settings and navigate to the Responsible Gaming section.
Choose from a cooling-off period (24 hours to 30 days), a short-term exclusion (1–6 months), a long-term exclusion (6–12 months), or permanent self-exclusion.
You will be asked to confirm your identity and your decision. Once confirmed, your account will be restricted immediately.
OpenPH will send a confirmation to your registered email address. During the exclusion period, you will not be able to log in, deposit, or place bets.
If you are unable to access your account settings, you can request self-exclusion directly by contacting OpenPH support. Your request will be processed within 24 hours.
If you choose permanent self-exclusion, your OpenPH account will be closed and you will not be permitted to re-register. OpenPH will retain your data as required by law but will not process any new account applications from you. This decision is irreversible, so please consider it carefully before proceeding.
OpenPH provides a range of player-controlled tools to help you manage your gaming activity. These tools are available in your account settings and can be adjusted at any time — though increases to limits are subject to a 24-hour cooling-off period to prevent impulsive decisions.
You can set daily, weekly, or monthly deposit limits on your OpenPH account. Once a limit is reached, no further deposits will be accepted until the limit period resets. Lowering a deposit limit takes effect immediately; raising a limit requires a 24-hour waiting period.
Loss limits cap the total amount you can lose within a defined period. If your net losses reach the limit you have set, your account will be temporarily restricted from placing further bets until the period resets.
You can set session duration reminders that will notify you when you have been playing for a specified length of time — for example, 30 minutes, 1 hour, or 2 hours. These reminders are designed to encourage regular breaks and prevent extended uninterrupted play sessions.
OpenPH's reality check feature displays a summary of your current session — including time played and net win/loss — at regular intervals you define. This helps you stay aware of your actual gaming activity rather than losing track of time and money.
Most OpenPH players enjoy gaming as a fun pastime without any issues. Here are some practical tips to keep it that way:
If you feel that gaming has become a problem for you or someone close to you, please reach out for help. You don't have to deal with it alone. The following resources are available to Filipino players:
Our responsible gaming support team is available to help you activate self-exclusion, set limits, or simply talk through your concerns. Contact us at: [email protected]
The Philippine Amusement and Gaming Corporation (PAGCOR) operates a responsible gaming program that provides resources, guidance, and support for Filipino players experiencing gambling-related difficulties. PAGCOR's responsible gaming framework is a key part of the regulatory environment within which OpenPH operates.
Players can contact PAGCOR directly for responsible gaming concerns. PAGCOR's contact information is publicly available on their official government website.
The NCMH Philippines provides mental health support services, including for behavioral issues such as problem gambling. Their 24/7 crisis hotline is available to all Filipinos nationwide.
Gamblers Anonymous (GA) is a fellowship of men and women who share their experience, strength, and hope with each other to solve their common problem and help others recover from a gambling problem. GA meetings are held in Manila, Cebu, Davao, and other major Philippine cities.
OpenPH is committed to operating a safe, fair, and responsible gaming environment for all Filipino players. Our responsible gaming program includes the following ongoing commitments:
Responsible gaming is an ongoing effort, not a one-time policy. OpenPH will continue to invest in tools, training, and processes that protect our players and promote a healthy gaming culture in the Philippines.
Need Help Now?
If gaming is causing you distress, financial hardship, or relationship problems, please reach out immediately.
Request Self-ExclusionOr email us at: [email protected]
Key Facts
Our Tools
Every OpenPH player has access to these built-in tools. They're designed to keep gaming enjoyable and within your control — use them early, not just in a crisis.
Voluntarily block your account for 24 hours up to permanently. Processed within 24 hours. Marketing is suppressed for the entire exclusion period.
Set daily, weekly, or monthly caps on how much you can deposit. Reductions take effect immediately. Increases require a 24-hour cooling-off period.
Cap your net losses within a set period. Once reached, betting is paused until the period resets — protecting you from chasing losses in the heat of the moment.
Get notified when you've been playing for a set amount of time. A simple nudge to take a break, stretch, and check in with yourself before continuing.
Periodic on-screen summaries showing your session time and net win/loss. Keeps you grounded in the reality of your gaming activity rather than losing track.
Need a short pause without full self-exclusion? Take a break for 24 hours, 48 hours, or up to 7 days. Your account is temporarily restricted with no questions asked.
OpenPH is built for Filipino players who want a fun, fair, and safe gaming experience. Register today, set your limits from day one, and play with confidence knowing our responsible gaming tools have your back.
OpenPH is for entertainment purposes only. Must be 21 years or older. Please play within your means. If gaming stops being fun, use our self-exclusion tools or contact support.